PRIVACY POLICY

Last updated April 30, 2026

This privacy policy for Alef Case Management LLC (d/b/a Alef Case Management) (“we,” “us,” or “our”), describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services, such as when you: visit our website at alef.care, or any website of ours that links to this privacy notice, engage with us in other related ways, including any sales, marketing, or events (collectively, “Services”).

Questions or concerns?
Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at hello@alef.care.

SUMMARY OF KEY POINTS

This summary provides key points from our privacy policy, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

What personal information do we process?
When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information?
We may process sensitive personal information when necessary, with your consent or as otherwise permitted by applicable law.

Do we receive any information from third parties?
We may receive information from public databases, marketing partners, social media platforms, and other outside sources.

How do we process your information?
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

In what situations and with which types of parties do we share personal information?
We may share information in specific situations and with specific categories of third parties.

How do we keep your information safe?
We have organizational and technical processes and procedures in place to protect your personal information.

What are your rights?
Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

How do you exercise your rights?
The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us.

WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

Personal Information Provided by You.
The personal information that we collect may include names, phone numbers, email addresses, mailing addresses, contact preferences, and authentication data.

Sensitive Information.
When necessary, with your consent or as otherwise permitted by applicable law, we may process categories including health data and biometric data.

Information automatically collected

In Short: Some information—such as your IP address and browser/device characteristics—is collected automatically when you visit our Services.

The information we collect includes:

Log and Usage Data.
Service-related, diagnostic, usage, and performance information collected automatically.

Device Data.
Information about your computer, phone, tablet, or other device you use to access the Services.

Location Data.
Information about your device’s location, which can be precise or imprecise.

Information collected from other sources

In Short: We may collect limited data from public databases, marketing partners, and other outside sources.

HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, and comply with law.

WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

By Law or to Protect Rights:
We may share your information where required by law.

Third-Party Service Providers:
We may share your information with third parties that perform services for us.

Marketing Communications:
With your consent, we may share information for marketing purposes as permitted by law.

Business Transfers:
We may share or transfer information in mergers, acquisitions, or similar events.

Affiliates:
We may share information with affiliates under common control.

Other Third Parties:
We may share information with advertisers and investors for business analysis.

Important notice about sharing data with third parties for marketing purposes:
This does not include SMS opt-in data or phone numbers, which are handled in accordance with our SMS Communications & Consent section below.

SMS Communications & Consent
By providing your phone number and opting in to receive SMS communications from Alef Case Management, you consent to receive text messages related to your services, appointments, updates, and occasional marketing messages.

Message and data rates may apply.

We do not sell, rent, or share your phone number or SMS opt-in information with third parties for their marketing purposes. Mobile opt-in data and consent will not be shared with any third parties except as required to deliver messaging services (such as messaging platform providers).

DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and similar tracking technologies to collect and store your information.

HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary unless otherwise required by law.

HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through organizational and technical security measures.

DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You may review, change, or terminate your account at any time.

Withdrawing your consent:
You may withdraw consent at any time by contacting us.

Opting out of marketing communications:
You may unsubscribe via email links, STOP by SMS, or contact us directly.

Cookies and similar technologies:
You may configure your browser to reject or remove cookies.

CONTROLS FOR DO-NOT-TRACK FEATURES

We do not currently respond to DNT browser signals.

DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: U.S. residents may have rights regarding access to personal information.

DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

Email: hello@alef.care
Mail: Alef Case Management LLC, 4651 Roswell Rd Suite D-303, Sandy Springs, GA 30328, United States.

HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

You may request access to, update, or delete your personal information by submitting a data subject access request.